Subject Lines with Intent Codes
Begin subjects with friendly signals like FYI, REVIEW, APPROVAL, or QUESTION, followed by a crisp noun phrase. Pair with an expected response time such as Today, EOD, or Next Week when helpful. This framing reduces ambiguity, discourages panic, and accelerates routing. Teach the system by modeling it consistently, praising good examples, and adding a one-page cheat sheet to onboarding.